Frequently Asked Questions
Have questions? We’re here to help. Many common inquiries are already addressed, so you can quickly find information on orders, shipping, returns, and other topics in this section.
No, Calentic offers free shipping on all orders to Canada. For full details, please see our Shipping Policy.
For information about Order Cut-Off Time, Order Processing Time, Package Transit Time, and Total Delivery Time, please refer to our Shipping Policy.
If your order does not meet your expectations, you can return it within 30 days from the delivery date. For more details, check our Return and Refund Policy.
We offer you various secure payment options allowing you to complete your transaction, listed in our Payment Options Page.
Still Having Questions?
If you still need assistance after reviewing the FAQ, our team is ready to help. You can reach us via Email: support@calentic.com, Phone Number: +31684358323, or use our Contact Form