Privacy Policy

This Privacy Policy explains how DJ Sales (“we”, “us”, “our”) collects, uses, and shares personal information when you visit or make a purchase from https://www.calentic.com/ (the “Site”). Personal information is handled in accordance with applicable Canadian privacy laws, including PIPEDA and substantially similar provincial legislation.

Section 1 – Your Information and Our Store

  • When you make a purchase, we collect the personal information you provide, such as your name, email address, and shipping or delivery details, to process and deliver your order and provide customer support.
  • When you browse the Site, certain technical information may be collected automatically, including your IP address, browser type, and operating system, to help operate, secure, and improve the Site.
  • If you subscribe or otherwise provide consent, your email address may be used to send store updates, promotional communications, or new product information in accordance with Canadian anti-spam legislation.

Section 2 – Consent and Choices

  • Providing consent: By providing personal information to complete a transaction, verify payment, place an order, or arrange delivery, you consent to its collection and use for that purpose.
  • If personal information is required for a new purpose, such as marketing, express consent will be requested where required or a clear opt-out option will be provided.
  • Revoking consent: You can withdraw consent at any time, subject to legal or contractual limitations, by contacting support@calentic.com.
  • Access and correction: You may request access to or correction of your personal information by contacting support@calentic.com.

Section 3 – Sharing Your Data

  • Personal information may be disclosed where required by law or if you violate our Terms of Service.

Section 4 – Shopify Platform

  • Our store is hosted on Shopify Inc., which provides the e-commerce platform used to sell our products and services.
  • Data is stored through Shopify’s systems on secure servers protected by security measures such as firewalls.
  • Payment information is processed in accordance with PCI DSS standards and retained only as long as necessary for transaction completion and legal purposes.
  • Additional details are available in Shopify’s Privacy Policy and Terms of Service.

Section 5 – Third-Party Providers

  • Third-party service providers may access personal information only as necessary to perform services on our behalf.
  • These providers maintain their own privacy practices, which we encourage you to review.
  • Some providers may process information outside Canada, where different laws may apply.
  • This Privacy Policy does not apply to third-party websites or applications.
  • Analytics tools, such as Google Analytics, may be used to understand Site usage and improve performance.

Section 6 – Data Protection

  • We apply reasonable safeguards to protect personal information based on its sensitivity.
  • Payment data is protected using encryption and secure transmission technologies.
  • While no system is fully secure, additional steps will be taken where required by law if a security breach poses a real risk of significant harm.

Section 7 – Cookies

  • Cookies and similar technologies are used to operate the Site, analyze traffic, and improve functionality.
  • Browser settings can be adjusted to manage cookies, though this may affect Site features.
  • Cookie preferences may also be managed through consent tools provided on the Site.
  • Shopify-related cookie information is available in the Shopify Cookie Policy.

Section 8 – Updates to This Policy

  • This Privacy Policy may be updated periodically to reflect changes in practices or legal requirements.
  • Material updates will be posted on this page.
  • In the event of a merger, acquisition, or asset sale, personal information may be transferred in accordance with applicable law.